About Us

Contact Us
8947 Brookville Rd
Silver Spring, MD 20910

About the Company

Bell Flowers has been a purveyor of fresh flowers and plants in the metropolitan Washington D.C. area since 1947, with a commitment to bringing the residents of Silver Spring and surrounding communities breathtaking designs matched with unsurpassed customer service.

At Bell Flowers, we focus as much on building long-lasting relationships as we do on creating magnificent designs. We are privileged to be a part of many of our clients’ families through many generations, creating memorable designs for weddings, birthdays, anniversaries and holidays. Every day brings new opportunities for us to pursue our dedication to excellence.

We are also fortunate to have such close ties with our vendors and visit them on a regular basis, whether it's our flower and plant growers based throughout the Mid-Atlantic region, our family farm on the eastern shore of Maryland, wholesale importers, or the creators of our gourmet gift baskets. They share, not only in our passion for quality but our dedication to customer service. Almost all of these businesses are family-owned and operated, and like Bell Flowers, have been operated by several generations. We value these relationships and are continually searching for new and exciting ways to keep our products and services fresh and innovative, at the leading edge of the floral industry.

Bell Flowers, Inc

8947 Brookville Rd

Silver Spring, MD 20910


Store Hours:*

*Although we no longer offer walk-in service you can reach us by phone Monday through Friday 8:30 am to 5:00 pm. Saturday 8:30 am to 1:00pm. We are closed on Sunday.

To help assure on-time delivery during the busy holiday season, place your order at least four days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Memorial Day,Independence Day and Labor Day.

Contact Information

If you have any questions or need more information, please contact us by e-mail at CustomerService@Bellflowers.com or call us directly at (301) 588-1300. Our fax is available at (301) 585-6775.

We're always here to serve you and make your flower-sending experience a pleasure.

Bell Flowers
8947 Brookville Rd.
Silver Spring, MD 20910

 

Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express
House Account

Specialty Services

We specialize in the following services:

  • Large inventory of fresh flowers
  • Tropicals Plants European/dish gardens
  • Custom, made to order designs using the freshest flowers available
  • Same day delivery in Silver Spring and surrounding communities
  • Recurring floral orders
  • Corporate Floral Services
  • Weddings and Events

 

Areas Served

Our shop serves the following areas: Silver Spring, Bethesda, Rockville, Gaithersburg, Wheaton, Aspen Hill, Potomac, Olney, Burtonsville, Ashton, Colesville, Chevy Chase, N.W. Washington, D.C./N.E. Washington D.C., Takoma Park and Adelphi.

Nationwide delivery is available through affiliate Teleflora florists.

Zip Codes Served Include:

20910, 20912, 20901, 20902, 20903, 20904, 20905, 20906, 20895, 20814, 20815, 20816, 20812, 20818, 20817, 20854, 20852, 20896, 20851, 20853, 20832, 20860, 20866, 20868, 20861, 20862, 20833, 20882, 20879, 20877, 20880, 20878, 20886, 20782, 20712, 20743, 20747, 20746, 20748, 20032, 20020, 20019, 20002, 20024, 20004, 20006, 20037, 20036, 20005, 20001, 20009, 20010, 20317, 20007, 20008, 20016, 20015, 20012, 20011, 20017, 20018, 20707, 20705, 20705, 20785, 20783, 20745

 

Delivery Policy

A delivery or relay fee of $14.95 will be added to each order for each address.

U.S. orders must be received before 12 noon in the recipient's time zone to help assure same-day delivery. Orders received after that time will be delivered the following day.

We are unable to guarantee specific time deliveries but do offer "Priority" service. Please contact us directly at (800) 775-5459 or (301) 588-1300 to discuss your requirements and our availability and pricing.

We are unable to make deliveries on Sunday. Orders requesting delivery on this day will be delivered the following business day.

Deliveries of orders to rural route addresses or cemeteries cannot be guaranteed. International Delivery is available to most countries with 24 to 72 hour notice and a $22.95 relay charge.

 

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

 

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.