Enjoy Testimonials from some of our Valued customers!
From the thoughtfulness of the call, to the same-day delivery of a gorgeous white poinsettia plant for a dear friend who had just lost a beloved pet, the customer care was extraordinary! A+ for customer service and a quality product!! Many, many thanks.
K. Larios - Harwich, MA
The feedback I got was immediate and TOTALLY positive (from someone who is very particular). Both the peace lily (she said she was happy to have something so nice for inside; she wasn't up for outside) and the goodies (which she could hardly tell me about for munching on the cookies) were a great hit. I know I can always count on your patience and genius to get me through!
B. Bryant - Silver Spring, MD
I received your feedback card and first, thank you for that. I've never received an invitation to provide feedback from a florist.
Most importantly, the peony arrangement I received was one of the most beautiful floral arrangements that I have ever received. It was just gorgeous, and I have been carrying it around from room to room so that I can see it no matter which room I'm in!
When I order flowers, most florists only offer the same tired arrangements. Bell Flowers is apparently very different. For sure, I will call Bell Flowers the next time I want to order flowers.” -D. Berry - Cabin John, MD
Thanks for the ongoing support for the past thirty-five years. I use Bell Flowers at anniversary, holidays and for bereavement representation from our family. You always represent our family in a most awesome way. Thanks! Your professional service and floral arrangements are magnificent. I salute you over and over and again!
-The Wilkins Family - SIlver Spring, MD
I'm writing to let you know how pleased I was with this order. I live in Delaware and called you all (after a web search) to deliver birthday flowers, same day, in Silver Spring to my son's girlfriend. Your very helpful customer service person was great, and with minimal effort my order was in. To my huge surprise, less than 1 hour later I got an email saying they had been delivered. When Amanda sent me a photo of the flowers later, I was very happy with the beautiful arrangement, and especially the yet to open stargazer lillys which I love! So thanks for being a great shop. It's always a bit scary to send sight-unseen flowers but you did a great job. Thanks!
-Marianne, Dover, DE
I've recently received your "Easy
Order Card" in the mail and just wanted to let you know that your customer service
is honestly some of the best I've ever received. Your company kindly accommodated
a last-minute, same-day delivery order on Valentine's Day when I'm sure you were
already overwhelmed with orders, you then promptly replaced them when the recipient
said they weren't holding up, you sent timely confirmations both times indicating
that they arrived and with whom, and then sent the nice follow-up note and easy
order card to boot!
My daughter in Vermont ordered flowers for me from your shop and they were delivered to me on Friday, Aug. 16. I just wanted to tell you how beautiful they are and the candy and balloon were an added bonus. We have lived in Silver Spring for over 24 years and have used your shop many times and have always been very happy with your wonderful service. Again thanks on behalf of my daughter and myself for the prompt delivery and beauty of the flowers.
Dear Bell Flowers Staff,
I just wanted to take a moment to thank-you for the excellent guest service I received from your company. I live in Michigan and called to place an order for a friend's birthday who lives in your area. The staff went out of their way to take care of my order for Birds of Paradise which were not currently in stock so they offered to go and get them from a wholesaler that same day. To top it off I received an email confirming my order, another email to confirm the time the flowers were delivered AND a follow-up card to my home address thanking me for my business ---- WOW. My friend was delighted with her flowers and I was delighted with the ease I had in getting them to her. If and when I am ordering flowers for my friend again I will without a doubt be using your company. I was very impressed and just wanted to say a big Thank You!
I received a gorgeous floral arrangement from Bell Flowers for my birthday. They were absolutely stunning with a large amount of my favorite Stargazer lilies and beautiful pink Gerber daisies. The amazing thing is that with the proper care they lasted two weeks! My entire downstairs was engulfed with the wonderful aroma of the lilies for the entire time. Your delivery person was also a charming young man who wished me a very happy birthday! You really made my birthday memorable. Congratulations on celebrating 66 years of exceptional service! Keep up the good work!
Everything I had order is nice and pretty. I can tell your company cares about the presentation and the customer satisfaction
I give 10 stars to Bell Flowers. Highly recommend Bell Flowers to everyone.
We have used Bell Flowers for many years. We no longer live in the area but continue to use them for all our flower deliveries. Service does not come any better. Their deliveries are always fresh. There are not enough accolades to describe their service and friendliness.
The person answering the phone knew exactly how to assist me and ensured I was able to send a very special arrangement that reflected my personal taste and budget.
It is always a pleasure to deal with Bell Flowers. The recipients are always pleased with the gifts
Quick, easy, efficient, no problems with any orders.
My rating is "5 Stars" because the flowers are always delivered on time, are beautiful & stay fresh a long time; & if my order may end up unavailable, a similar beautiful & fresh selection is substituted. When I've phoned re my making mistakes in the gift card message, Bell staff are always courteous and gracious in making the requested changes.
I have used Bell Florist for over ten years. They have always be courteous, warm, friendly and professional. They are understanding and very accommodating. Excellent business.
P. Gaines- Clinton, MD
My friend whom I sent this to was so very happy, it really made her Christmas.
Rosemary, Chad you guys are the best - awesome service - amazingly beautiful flower arrangements that last a long time- fast, dependable and friendly service - you get to know your customers and that is what makes you the best in the business!
We have used Bell Flowers for those inside and outside of our company. I have been told each time how lovely the arrangements are.
Thanks so much for another beautiful floral arrangement. My girlfriend, who just lost her husband as I indicated to you, called me to say how beautiful her birthday flowers are. She was truly happy and sounded so good, which meant a lot to me considering her recent loss. Also, the other floral arrangement, was beautiful. My girlfriend, Ms. White said the flowers were beautiful. The flowers were taken to her home (were the repast was held), and was placed in the foyer. It stands out over the others she received.
V. Flemmings - Silver Spring, MD
Friendly, On-time delivery with very great response for the recipients of the arrangements.
Exceptional client service & attitude.
M. Costello - Gaithersburg, MD
This was the first time I have gotten an arrangement from Bell Flowers and it was quite beautiful and long-lasting. The gesture on the part of my friend that sent them was as lovely as the flowers. Both were much appreciated!
Doing business with you for 40 years has been a pleasure. Your attention to detail and customer satisfaction goals have been monumental and your service is exemplary.
The flowers I received were beautiful. I was very happy with the arrangement and will recommend your florist. Keep up the good work.
I’m delighted to say that the pink roses were the most beautiful I’ve ever seen! When I took the arrangement home on the train, several people remarked on how pretty the flowers were, and asked if they were from a local florist. I was happy to share your name with them. The best part is that the roses lasted for more than a week, looking as beautiful as they did the day they were delivered. Thanks so much!
As a fortunate recipient of your flowers, for many, many years now, I would like to say that the flowers, whether it be a plant, an arrangement or cut flowers in a vase, we have been VERY pleased and have very much enjoyed the centerpiece immensely!!! They are always beautiful, fresh and last a long time. The driver who has delivered our flowers for many years now is very kind, courteous and efficient as well. Bell Flowers is doing a great job as far as we’re concerned.
C. Fantacci – Gaithersburg, MD
Omg so beautiful, thank you so much! It's breathtaking. Greatly appreciate your service.
S. Newstrom - Palm Beach Gardens, FL